LEGAL NOTICE,
TERMS OF USE AND PRIVACY POLICY

 

LEGAL NOTICES

The website www.dreads-expert.com is published by Dreads Expert SASU ("Publisher"), a simplified joint stock company with a single shareholder and a capital of €2,000.00, registered in the Draguignan (Var) Trade and Companies Register under number 880 662 994, whose registered office is located at 14, impasse des lierre, 83700 Saint Raphaël, represented by Mrs. Lisah Sandström as President. Intra-Community VAT - FR

Contact: contact@dreads-expert.com

Telephone number: 06 95 82 50 68

Director of publication and editing: Lisah Sandström

Design and production: Graphoide

The www.dreads-expert.com website is hosted by OVH ("the host"), a simplified joint stock company with a single shareholder, with a capital of 10,174,560, registered with the Lille Trade and Companies Register, whose head office is located at 2, rue kellermann, 59100 Roubaix.

 

GENERAL CONDITIONS OF USE OF THE SITE

Intellectual property: in general, the data, programmes, texts, information, logos and videos that appear on the Site are the property of Dreads Expert SASU and are protected by the provisions of the Intellectual Property Code.

All Internet users undertake not to use them except within the strict framework offered by the Site.

Liability: Dreads Expert SASU declines all responsibility for any malfunctioning of the Site that may result in the loss of data or unavailability of access to the information produced on the Site. Dreads Expert SASU cannot guarantee the completeness and accuracy of the information on the Site or that it has not been modified by a third party (intrusion, virus). The Internet user is solely responsible for the use he makes of the content of the Site.

The elements presented on the Site are subject to change without notice and are made available to Internet users without any guarantee of any kind, whether express or implied.

The presence of hyperlinks on the Site does not create joint and several liability between Dreads Expert SASU and the owners of the other sites, with regard to the content of the sites to which the Internet user is redirected. Only the responsibility of the said sites can be engaged.

Deposit : When booking an appointment online, we ask for a deposit of €50 for a definite appointment. This deposit will never be refunded if the buyer cancels the appointment. In this case, another appointment will be proposed. The deposit will be reimbursed if Dreads Expert SASU is unable to provide the service booked on a continuous basis.

PRIVACY POLICY FOR PERSONAL DATA COLLECTED

In the course of using the www.dreads-expert.com website, we collect various types of personal and usage data in order to provide you with information at your request, to make appointments, to contact you with commercial communications that may be of interest to you and to analyse the use of the site by its users.

What personal data is collected?

These are: first and last name, address, e-mail and telephone number, cookies and usage data.

The user is free to ask what information is collected about him/her and to request its deletion or modification at any time by contacting contact@dreads-expert.com.

The DPO (data privacy officer) is Lisah Sandström, the president of the owner of the website www.dreads-expert.com.

What usage data is collected? 

We may also collect information about how you access and use the Service ("Usage Data").

This Usage Data may include information such as the Internet Protocol address (i.e., IP address) of your computer, browser type, browser version, the pages of our Service you visit, the date and time of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

How long personal data is kept

We keep your personal data for a limited period of time depending on the purpose for which it was collected. At the end of this period, your personal data will be deleted or made irreversibly anonymous.

The retention period depends on the purpose of the processing. For example, data collected for the payment of a deposit in the context of an internet booking of an appointment on www.dreads-expert.com is kept until the conclusion of all administrative and accounting formalities, then it is archived in accordance with French tax legislation and regulations (10 years). While the data collected to inform you and:or send you commercial newsletters or appointment proposals will be kept until you request not to receive them anymore. This request should be made by email to contact@dreads-expert.com.

The use of cookies

The www.dreads-expert.com website uses "cookies" to facilitate and enhance the online customer experience.

A "cookie" is a small piece of information that is sent to your browser and stored on your computer's hard drive.

We use this information to track the volume, type and pattern of traffic to and from this site, to develop the design and organization of this site, for administrative, marketing and planning purposes, and generally to improve the content and experience of users.

These "cookies" are only installed after acceptance by the user. You can disable the use of cookies by selecting the appropriate settings on your browser. However, such deactivation may prevent the use of certain features of this site.

Service providers

We use third party companies (service providers) to facilitate the delivery of our services, to provide the service in note nome or to help us analyse how our service is used.

These service providers have limited access to the data in the context of the performance of these services and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data.

The providers are :

Google Analytics: a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, such deactivation may prevent the use of certain functions of this website.
By using this website, you expressly consent to the processing of data about you by Google in the manner and for the purposes set out above.
For more information about these analysis services and how to object to them, please consult the following websites: https://support.google.com/analytics/answer/6004245 and Google Analytics: https://support.google.com/analytics/answer/6004245?hl=fr

Mailchimp: our newsletter and mailing service provider.

Planyo: our online appointment booking service provider.

Stripe: our online payment service for booking appointments

Payment:

As part of our online booking service, we require a deposit of €50 including VAT to confirm the appointment.
We use a payment processing service provider, also known as a payment processor.
We have chosen Stripe, one of the world's leading internet payment processors.
We do not collect or store your payment card details. This data is provided directly to third party payment processors, who use your personal data in accordance with their privacy policy.
Please read Stripe's privacy policy.
Stripe uses PCI-DSS, an ultra-secure payment processing standard, which is the result of a partnership with leading brands such as Visa, American Express, Discover and Mastercard
Links to third party sites

The hypertext links on the www.dreads-expert.com website may lead to other websites. Dreads Expert SASU cannot be held responsible if the content of these sites contravenes the legislation in force.

Similarly, Dreads Expert SASU cannot be held responsible if the user's visit to one of these sites causes him/her harm.

Changes to the privacy policy, if any

This privacy notice is subject to change and integration over time.

We therefore invite you to check the contents periodically. Wherever possible, we will inform you of changes in good time either by e-mail or by means of a prominent notice on our homepage at www.dreads-expert.com.

Changes to this Privacy Policy take effect when they are posted on this page.

Contact us 

If you have any questions about this privacy policy, please contact us at: contact@dreads-expert