LEGAL NOTICES, GENERAL
CONDITIONS OF USE AND PRIVACY POLICY

 

LEGAL NOTICES

The website www.dreads-expert.com is published by Dreads Expert SASU ("Publisher"), a simplified joint stock company with a single shareholder and a capital of €2,000.00, registered in the Draguignan (Var) Trade and Companies Register under the number 880 662 994, whose registered office is located at 14, impasse des lierre, 83700 Saint Raphaël, France, represented by Mrs Lisah Sandström in her capacity as President. Intra-Community VAT - EN

Contact: contact@dreads-expert.com

Phone number: 06 95 82 50 68

Director of Publication and Editorial Director: Lisah Sandström

Design and production: Graphoide

The www.dreads-expert.com website is hosted by OVH ("the host"), a simplified joint stock company with a single shareholder, with a capital of 10,174,560 euros, registered with the Lille Trade and Companies Registry and whose head office is located at 2, rue Kellermann, 59100 Roubaix.

 

TERMS AND CONDITIONS OF USE OF THE SITE

Intellectual property: in general, the data, programmes, texts, information, logos and videos that appear on the Site are the property of Dreads Expert SASU and are protected as such by the provisions of the Intellectual Property Code.

All Internet users undertake not to use them except within the strict framework offered by the Site.

Liability: Dreads Expert SASU declines all responsibility for any malfunctions that may occur on the Site and lead to loss of data or unavailability of access to information produced on the Site. Dreads Expert SASU cannot guarantee the completeness and truthfulness of the information on the Site or the absence of modification by a third party (intrusion, virus). Internet users are solely responsible for the use they make of the content of the Site.

The elements presented on the Site are subject to change without notice and are made available to Internet users, without any guarantee of any kind, express or tacit.

The presence of hypertext links on the Site does not create solidarity of responsibility between Dreads Expert SASU and the owners of other sites, as regards the content of the sites to which the internet user is redirected. Only the responsibility of the said sites can be engaged.

Down payment : When booking an appointment online, we ask for a deposit of 50 € for a definitive appointment. This deposit will never be refunded if the buyer cancels his appointment. In this case, another appointment will be proposed. The deposit will be refunded if Dreads Expert SASU is unable to provide the booked service on a continuous basis.

THE PRIVACY POLICY OF THE PERSONAL DATA COLLECTED

Within the framework of the use of the Site www.dreads-expert.com we collect various types of personal and usage data in order to provide you with information at your request, to make appointments, to propose appointments and to contact you for commercial communications likely to interest you and in order to analyse the use of the site by its users.

What personal data is collected?

This includes: first and last name, address, e-mail and telephone number, cookies and usage data.

The user is free to ask what information is collected about him or her and to request its deletion or modification at any time by contacting contact@dreads-expert.com.

The DPO (data privacy officer) is Lisah Sandström, the president of the owner of www.dreads-expert.com.

What use data is collected? 

We may also collect information about how you access and use the Service ("Usage Data").

This Usage Data may include information such as the Internet Protocol address (i.e., IP address) of your computer, browser type, browser version, the pages of our Service that you visit, the date and time of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

The length of time personal data are kept

We keep your personal data for a limited period of time depending on the purpose for which it was collected. At the end of this period, your personal data will be irreversibly deleted or made anonymous.

The retention period depends on the purpose of the processing. For example, data collected for the payment of a deposit in the context of an internet booking of an appointment on www.dreads-expert.com are kept until all administrative and accounting formalities have been completed, and are then archived in accordance with French tax legislation and regulations (10 years). While the data collected to inform you and/or send you commercial newsletters or appointment proposals will be kept until you ask not to receive them anymore. This request should be made by email to contact@dreads-expert.com.

The use of cookies

The www.dreads-expert.com site uses "cookies" to facilitate and improve the online customer experience.

A "cookie" is a small piece of information that is sent to your browser and stored on your computer's hard drive.

We use this information to track the volume, type and pattern of traffic using this site, to develop the design and organization of the site, for administrative, business and planning purposes, and more generally to improve the content and navigation of users.

These "cookies" are installed only after acceptance by the user. You can deactivate the use of cookies by selecting the appropriate settings on your browser. However, such deactivation could prevent the use of certain functionalities of this site.

Service providers

We use third party companies (service providers) to facilitate the execution of our services, to provide the service in our name or to help us analyze how our service is used.

These service providers have limited access to the data, in the context of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal data.

The providers are:

Google Analytics: a website analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. However, such deactivation may prevent the use of certain features of this website.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
For more details on these analysis services and the modalities of opposition, we invite you to consult the following websites: https://support.google.com/analytics/answer/6004245 and Google Analytics: https://support.google.com/analytics/answer/6004245?hl=fr.

Mailchimp: our newsletter and mailing service provider.

Planyo: our online appointment booking service.

Stripe: our online payment service for appointment booking

The payment:

As part of our online booking service, we ask for a deposit of 50 € including tax to validate the appointment.
To do this, we use a service provider for payment processing, also called a payment processing company.
We have chosen the company Stripe, one of the world leaders in payment processing on the Internet.
We do not collect or store your payment card data. This data is directly communicated to third party payment processing companies, which companies use your personal data in accordance with their privacy policy.
We invite you to read Stripe's privacy policy.
Stripe uses the PCI-DSS standard, an ultra-secure payment processing standard, the result of a partnership with major brands such as Visa, American Express, Discover and Mastercard
Links to third party sites

The hypertext links present on the site www.dreads-expert.com may refer to other websites. Dreads Expert SASU cannot be held liable if the content of these sites contravenes current legislation.

Similarly, Dreads Expert SASU cannot be held liable if the user's visit to one of these sites causes him/her any harm.

Modification of the possible privacy policy

This information note on the protection of personal data may be subject to modifications and integrations in the course of time.

We therefore invite you to check its contents periodically. As far as possible, we will ensure that we inform you in good time of any changes made either by e-mail or by a notice prominently placed on our homepage at www.dreads-expert.com.

Changes to this Privacy Policy are effective when posted on this page.

Contact us 

If you have any questions about this privacy policy, please contact us at: contact@dreads-expert